Azure VM RDP not working

Cloud Azure
1

Hi,

I think I messed up with on of my Azure VM. Which is not able to connect through RDP. Please check the below screenshot VM is running fine.

azureVM01
azureVM01879×624 75.3 KB

But when I connect it through RDP is not working

azureVM02

I don’t remember what changes I made I am clueless here. any help is really appreciated

Thanks

2

After each troubleshooting step, try reconnecting to the VM:

  1. Reset Remote Desktop configuration.
  2. Check Network Security Group rules / Cloud Services endpoints.
  3. Review VM console logs.
  4. Reset the NIC for the VM.
  5. Check the VM Resource Health.
  6. Reset your VM password.
  7. Restart your VM.
  8. Redeploy your VM.
3

Hey there!
Follow the solution in this link
Hope it helps
https://www.cloudsupport.help/hc/en-us/articles/229772127-Unable-to-Connect-to-Azure-VM-using-Remote-Desktop?mobile_site=true