Blue screen - cannot set desktop backgound image

Hi all, I need help with a continuous blue screen problem. While restating, I get the error message: “location unavailable C:windows\system32\config\systemprofile\Desktop” which won’t go away, no matter what I do. When I open the file described in that message, it says “Cannot access.” I tried to change permission settings but that did not help either. Is there a fix for this, the computer is not that old (3 years)?

Hi @Haris,

I doubt the user profile is a culprit here. Did you check with another user profile or any built-in account in the same PC? While if that works for that user, then you need to consider recreating the user profile for the effected user.

Use the following steps to delete the culprit user profile:

  1. Login the PC with built-in administrator account
  2. Delete the temp user profile in C:\users\
  3. Delete the registry file for the temp user if available in the registry < HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList .>
  4. Goto c:\users and rename the default folder to something like default.old (note: you need to enable hidden files in the view to view this folder)
  5. This is the main step Copy the default folder (c:\users\default) from a good working computer and paste in the exact location (c:\users\default).
  6. Now restart your computer and log in.

Thanks

Hello @Haris

here is the link that may help you.

Hi @Haris

First restart your PC then Perform a Clean Windows update to the latest version. after that your problem will solve.
don’t worry about your computer age.

Hello

Try to make new user profile, Or use Built in administrator profile and check if problem fix

Hey,
You may have deleted the current wallpaper or moved to other location.
You may try system restore to fix the issue, don’t forget to backup your files.