Well, I am experiencing probably what many before me do – I just purchased a Win 10 OS (switched from Mac) and upon the end of the installation, I get this error: “Some update files are missing or have problems. We’ll try to download the update again later. Error code: (0x80073712).” Tips are really appreciated.
- Run windows update troubleshooter
open start menu and in search box type troubleshoot and click on windows update and run the troubleshooter, follow instruction and restart your PC
2.run SFC scan
Open CMD with administrator and type sfc /scannow
then restart your PC - run DISM tools
open CMD with administrator and type DISM.exe /Online /Cleanup-image /Restorehealth
and restart your PC - delete windows update cache
in run windows type services.msc and find windows update-right click and stop.
open run window and type C:\Windows\SoftwareDistribution\Download and delete everything in this folder and then go to services and start windows update service and restart PC
Hi @Dav21,
Are you still facing this issue? please try the below steps
first of all, you need to run Windows Update Troubleshooter, a tool developed by Microsoft to bypass all types of Windows Update errors.
- Head to the below-given website and click the link Download troubleshooter for Windows 10.
- After downloading the tool, open it. Click on Advanced and check mark the box Apply repairs automatically and henceforth click Run as administrator .
- Click Next and let the troubleshooter start detecting the problems.
- In the following window, if you see Apply this fix button, click it.
Cause of the error:
Missing or corrupted Windows update cache is the main cause of Error 0x80073712 in Windows 10. Microsoft regularly releases updates to boost the overall performance of the operating but many times bugs are left as loopholes in the files.
Hope the above resolve your issue
- Scan Your PC for Malware. using malwarebtes
Download Malware Removal 2023 | Free Antivirus Scan & Virus Protection Tool - Run Windows Update Troubleshooter
- Run the DISM and SFC Tools to Repair Your System Files
If you receive Windows Update error 0x80073712 or 80073712, it means that a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Follow the steps below to use these tools.
Method 1: Run the Windows Update troubleshooter
- Open the Windows Update troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you’re using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search ), entering Troubleshooting in the search box, tapping or clicking Settings , and then tapping or clicking Troubleshooting . Under System and Security , tap or click Fix problems with Windows Update .
- Run the troubleshooter, then open Windows Update and try to install the update again.
Method 2: Run the DISM tool
- Swipe in from the right edge of the screen, and then tap Search .
(If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search .) - Enter command prompt in the search box.
- In the list of results, swipe down on or right-click Command Prompt , and then tap or click Run as administrator .
- In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command: DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth
- To close the Administrator: Command prompt window, type Exit , and then press Enter.
- Run Windows Update again.
Method 3: Refresh your PC
- For information about how to do this, go to How to restore, refresh, or reset your PC.
~
80070003
Click Start (Press “ Windows Key + Q ” to open Charms Bar.)
Type: cmd
Right click on cmd in start menu and select ‘Run as Administrator’
Type: net stop wuauserv
Hit Enter
Type: ren c:\windows\SoftwareDistribution softwaredistribution.old
Hit Enter
Type: net start wuauserv
Hit Enter
Type: exit
Hit Enter
Restart once it’s finished running and see if the return code still appears when checking for updates.
Attempt to download updates
Pləase let us know if this did or didn’t help to resolve your problem.
