We are facing an odd issue that can’t resolve, and more pain for me that, my Google searches are failing me… so I’m reaching out. Here are some Similarities :
- Cisco ASA Firewall configured for VPN using Cisco AnyConnect Client
- Meraki MX content firewall running Advanced Security behind the ASA.
- C-level, who’s used VPN for several years… so knows the ropes regarding connection.
- we can recreate his issue using our laptop and desktops remotely.
- Internally, have a new Windows 10 laptop, configured for Remote Desktop, using any RDS client.
- we can ping the new laptop, using the IP address… and the FQDN from inside the network
- we can also ping the new laptop, using the IP address… and the FQDN from outside (via VPN).
- We can connect/RDS to the new laptop, using the FQDN from inside the network.
- We can NOT connect/RDS to the new laptop, using the IP or FQDN from outside (via VPN)
- Error received on the above, tells me the laptop is either not configured, or not on the network.
- We can connect to any other server or workstation on the network that I’ve tried via VPN.
- we have disabled the firewall on the laptop, no change.
- we have disabled the antivirus (Webroot) on the laptop, no change.
- The profile makes no difference in the above, the results are the same.
We have managed a lot of struggles. but this time it’s out of mind
Thus anyone… there who can solve this issue easily.
Great cheers.
