“Connected device” works but "This device" does not when charging

iOS and Android Android
1

Hi! I am trying to get my phone charged with USB C wall charger, without success. Under the Settings > USB Preferences > USB, it is stated that the only option “Connected device” works, not “This device.” When I try to tap it, the phone starts charging but stops after 10 seconds, giving me this alert - "Couldn’t switch.” What kind of error is this?

2

Hi @Bib1,

Try this method I heard someone had good luck with it.

Go into Developer mode, Settings, and then select USB debugging. Unplug the phone and plug it back in again.

Give it a try and come back if the problem remains the same

3

did you try another charger. is the problem same?

4

You need to let us know the phone model otherwise there’s no way to troubleshoot the problem.

5

Try with another charger adapter or Type c cable.