Which Ahsay Reseller do you use?
We use Ahsay directly don’t use resellers, but I know of some.
Most resellers of Ahsay hide the fact they are using Ahsay.
https://fastnet.co.uk https://gigasoftdatabackup.com https://www.host-it.co.uk https://www.bobcloud.net
https://www.mindtimebackup.com https://www.safedatastorage.co.uk http://thinkbackup.net https://portal.vsl-net.com/backup
Ahsay have a list of their website of opted-in resellers.
Add https://backupeverything.co.uk (excellent support pages),