Dell laptop that refuses to work properly

Windows Desktop Windows 10
1

Hi, new member here. I have a Dell laptop that refuses to work properly right now. I used AVG tuneup to locate errors, which cased my laptop to crash. The reason is bad system config info error. I tried command prompt with command chkdsk /f /r /x but it did not find any errors. Can I get some suggestions on how to fix this?

2

during working open task manager and check CPU and RAM usage and check which program much resource.

3

Hi @JanL,

There is a lot of reason that cause bad system config info error. like :

  • Bad_system_config_info registry – According to users, sometimes this error can occur due to problems with your registry. Several users reported that registry corruption was the main cause for this error.
  • Bad_system_config_info RAM – Your hardware can also cause this problem to occur. According to the users, the most common cause for this problem is faulty RAM.
  • Bad system config info on startup, boot – According to users, this error often appears as soon as your PC boots. This can be a big problem since your PC will restart as soon as this error appears.
  • Blue screen of death bad_system_config_info – Many users reported this Blue Screen of Death error on their PC. In most cases this error is caused by faulty hardware or a bad driver.
  • Bad_system_config_info after update – Several users reported this error message after installing an important update. If that’s the case, you can fix this problem simply by removing the problematic update.
  • Bad_system_config_info hard drive, HDD – Hardware failure can often cause this problem to appear. According to users, this error usually appears if your hard drive is faulty.
  • Bad system config info loop – In some cases your PC might end up in a reboot loop due to this error. Several users reported that their PC can’t boot at all because of this error.
  • Bad_system_config_info ntoskrnl.exe, ntfs.sys, classpnp.sys, rdyboost.sys – This error message will often inform you which file caused the error to occur. Once you know the file name, you should be able to find the application or device that is causing this error.

Check this article for details step by step solution I hope this solves your issue:FIX: BAD SYSTEM CONFIG INFO error on Windows 10.

4

Hi @JanL

Try these Solutions for your errors

1.Check your hardware
Eg : RAM

2.Update outdated drivers

  1. Try bcdedit command

  2. Click Start.

  3. Click Power.

  4. Press and hold Shift, and click Restart.

  5. The “Choose an Option” screen will display. Select Troubleshoot.

  6. In the Troubleshoot window select “Advanced Options.”

  7. In the Advanced Options window select Command Prompt.

  8. Your computer will restart and then display the Command Prompt blue screen. You’ll be asked to select an account to continue. Press Enter and then key in your password for that account.

  9. Enter the following lines once Command Prompt starts:

bcdedit/deletevalue {default} numproc
bcdedit/deletevalue {default} truncatememory

  1. Close Command Prompt.

  2. Start Windows 10 again.

5

To Troubleshoot no boot situation, follow the below steps:

Step 1:

I would suggest you to download an ISO image of Windows 10 and try to install again using the Media Creation tool.

http://www.microsoft.com/en-us/software-download/windows10

Installation Media tool:

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

Once the bootable media is created, follow next step:

Step 2: Perform Start up Repair .

Follow the steps mentioned below to perform Start up Repair :
a. Insert the installation DVD or USB and boot Windows 10 from it.
b. Select “ Troubleshooting ” from the first Window and then select “ Advance Options ”.
c. Then select “ Automatic Repair ” from “ Advanced options ” window.

This will help you to boot into your Operating system again.

Step 3: If automatic repair doesn’t help to repair the startup files, you may try to repair them using these commands through Command Prompt under Advance Options.

Refer to the steps:

a) After you boot the computer using Windows 8.1 DVD or System Repair Disc, a black screen appears with gray text " Press any key to boot from CD or DVD ". Press any key.
b ) Select the correct time and Keyboard type .
c) Click Repair your computer in the lower left corner.
d ) Select Troubleshoot from Choose an option screen.
e ) Click advanced options in Troubleshoot screen.

f) Click on command Prompt .

g ) Type these following commands and hit enter after each line of command:

  • Bootrec /fixmbr
  • Bootrec /fixboot
  • Bootrec /scanos
  • Bootrec /rebuildbcd

Hope this helps