Domain PC stuck in Black screen with Cursor

We are a small company with 50 PCs and cloud servers. We are a Windows Domain environment. All of our Users and PCs are controlled with GPOs. For a group of members for example Department A when the users start to log in the received only Black Screen error with cursor for more than 15mins after only desktop icons appear.

My colleague and I control the server I am sure that both didn’t do any changes.


Any hints appreciated

Hey there!
Check the possible reasons in this link

Hello @sadam
First of all Try to login with local admin account
and check the problem.
If there is no problem then try to login with another domain account.