How to Fix Netflix Code 113 - 10 Useful Tips

Are you having trouble with Netflix giving you the “Code 113” error while trying to see your favourite TV show on your Apple or Windows device? This error can appear even on Android or iOS devices. Therefore, knowing how to fix the Netflix code 113 error can become essential.

This article will deal with some ways of fixing the Netflix code 113 error and why it happens to some but not others. Keep reading below to know more!

What is code 113 on Netflix?

The “Couldn’t connect to Netflix. Please try again or restart your home network and streaming device. For more information, visit

Netflix isn't working | Netflix Error Codes.

Code: ui-113” means that you are having issues with your network or server problems with Netflix; this could also be related to having a weak signal strength if you are using a mobile device, incorrect firewall settings etc…

In any case, the Netflix code 113 error can appear if your internet connection issues. Read the article below to learn a few methods to fix this error.

How to fix Netflix Code 113

If you are wondering about how to fix the Netflix code 113 error, then you can try out some of the few methods listed here:

1. Check Internet Connection

This is the first thing you should do, as it can be the most likely reason for the Netflix code 113 error. Check that your internet connection is not being slowed down, that the mobile data you are using have good amounts of data left and whether you are using your Wi-Fi internet or not.

2. Reset The Password or Email

If you get the Netflix code 113 error, you might be entering the wrong password or email address. To reset them, go here and follow the steps accordingly to reset your account settings.

3. Restart your device (Android, iOS, Windows, Apple TV, macOS)

This method can be the simplest; all you have to do is restart your device, as restarting can often fix various issues that might be causing connectivity or slowdown issues. Therefore, this should be the first thing you should do in most cases when you face the Netflix code 113 issue.

4. Ensure that it is not a Netflix Server Problem

Sometimes, Netflix itself could be facing issues related to its server; therefore, if you are facing the Netflix code 113 issue, then check online to see whether Netflix itself is facing the problem or not. To check for Netflix-related server issues, you may go here.

5. Reinstall Netflix (If you are on Apple TV)

Reinstalling Netflix can fix the Netflix code 113 error if you are on Apple TV. To do so, follow the steps below:

Uninstall Netflix

  1. Find and select the Netflix icon on your Apple TV using your remote
  2. Press the center of the touch surface or the clickpad until the Netflix icon starts shaking
  3. Press the Play button; you will get a prompt to delete the app, proceed
  4. Tap on Delete again to confirm it.

To Reinstall Netflix

  1. Open the App Store on the Apple TV home screen.
  2. Search for Netflix and tap on Install.

With this, try entering your details, such as email ID and Password, to see whether the Netflix code 113 error has been fixed.

6. Restart or Reset your Wi-Fi Router/Modem Device

Resetting your Wi-Fi router or Modem device be a good way to fix the netflix code 113 issue. Unplug the Wi-F/Modemi cable, turn it off and wait for two minutes, plug back the cable after two minutes and turn it on. Try logging onto Netflix on your streaming device again.

7. Sign Out of Netflix on All Devices

If one of your streaming devices, such as Apple TV, is facing the Netflix code 113 error, then it might be a good idea to try signing out of Netflix on all the other devices by following the given steps below:

  1. Visit
  2. Sign into your Netflix account, click the user icon just on the right
  3. Go to Accounts.
  4. Scroll down and find Settings.
  5. Click on Sign out of all devices
  6. Click on Sign Out.

This will successfully sign you out of all the other devices you may have logged into. You are simply trying logging into Netflix again on your streaming device.

8. Check Whether Your Device Needs Updating

Netflix code 113 error can also stem from your device’s updating needs. That is, check for whether your device, whether it is Android, Apple TV, Roku, etc., needs updating. Once you have updated your devices, you may try going to Netflix again.

9. Try a different Internet Connection

Try visiting Netflix on a different network; it might just be that your internet connection is facing issues. Therefore, a friend’s network might be what you need until your issues are sorted.

10. Contact Netflix Customer Service

If you believe that Netflix is at fault for the Netflix code 113 error, then contacting them online will be good. To do so, go here and choose the options that fit your needs and follow the instructions there.


How to fix the Netflix code 113 error? Try some of the following methods updated above to try and fix the issue. If you cannot do so, simply waiting out might be your best choice in the case of a Netflix server outage.