Issue with cpanel email reports

Hi! Two days ago, I installed OSM as part of my freelance cpanel service I offer in my region. I am getting email reports regularly but these do not tell me which of the users are sending the mail. Below is a small example of what I am talking about:

Report Message:

User logged 618 packet events in the last 300 seconds (Trigger Level 1 count = 100 for )

Report Actions:

Actions (email,store):

Email sent to root

Report data stored in /etc/osm/reports/report_1574438624_1

Report Settings Trigger: