Quick Access Completely Fails - Windows 10

Windows Desktop Windows 10
1

Hello Everybody

Hope you all are fine

I’ve got 3 Win 10 computers in my network that have an issue with Quick Access links (the ones in windows explorer). About every 1-2 weeks they will completely fail. (see the screenshot).

The jump list file f01b4d95cf55d32a.automaticDestinations-ms located in %AppData%\Microsoft\Windows\Recent\AutomaticDestinations is one of the culprits. It somehow is getting corrupted completely killing quick access. Deleting the corrupted file allows Windows to rebuild a replacement file but all user changes are lost.

Now it would be fine doing this process if it was a one-time thing but the corruption continues to happen. It takes 1-2 weeks on the 3 problem machines for it to fail again.

I have not been able to identify any software that is scanning or cleaning those folders.

Does anyone have a suggestion for where I might start searching for the source of the problem?

And this can betake me to the right way for which I am searching

Thanks a lot.

2

Hello @Alfred1

I am not able to see your screenshot, if you share your screenshot again, that would be better for me to solve the problem. Meanwhile you can follow these steps to solve your problem.

3

Hello

Please upload screenshot

and follow this link it may help you