We are looking for a free solution that doesn’t require internet to function. We are trying to get remote assistance working and we have around 200 computers on our domain. Sometimes we need to show users how to use a programs and remote desktop locks their screen so it isnt an option.
On every computer we have the allow remote desktop and allow remote assistance checked by Group Policy we have also enabled offer remote assistance in our group policy. however, we still cant use remote assistance because it instantly errors out (one computer works only if a remote desktop session is already established).
So, We are looking for a free solution that doesn’t require internet to function as an alternate to Remote Desktop.