SCC o365 - Name already exists error

Cloud Microsoft Office 365
1

Hello! I have a problem with SCC o365 – I deleted a label at one point. Upon recreating it, the system recognised the old one and has given me this message - Name already exists. Where can I find this label so I can delete it and recreate it with new conditions?

2

Hi there,

If you are on Outlook, follow these steps:

  1. Click on Assign Policy (next to OneNote in the screenshot below) in the Home tab

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  1. Select More Retention Policies.
  2. Click on Add or Remove Retention Policies (shows in the screenshot below)

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(which will redirect you to the Office365 website)

  1. Sign in to your account.

Once you’re signed in, it will redirect you to the Retention Policies page (under Options > Mail > Automatic Processing > Retention Policies).

  1. Select the policy you want to delete and click on the " - " icon.

Please note that the policies created/assigned by the administrator cannot be deleted.