Unable to do Offsite backup, Error= [BlockDB.init] Error initializing bptree

Hi

Error is on Ahsay OBM 7.3. I think it started happening because our internet in the office was flapping. After a week, BT replaced the copper into the building (water damage).

I have ran a fix on the backup set from this menu in OBM. Still, have a problem, anyone else have this issue?
image

You need to do it through OBM. No support from CBS as yet

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https://support.keepitsafe.co.nz/hc/en-us/articles/115009543268-Ahsay-Known-Issues-Unable-to-do-Offsite-backup-Error-initializing-bptree-3149-

I assume you have fixed this.
To confirm, the Data Integrity Check (unfortunately called DIC) will fix this.