Windows 10 error What needs your attention while upgrading OS

Windows Desktop Windows 10
1

what needs your attentions
what needs your attentions697×529 60.7 KB

Did anyone else encounter this when trying to install the latest Windows feature update? I’m trying to get it to update through the Windows 10 Update assistant, rather than the Windows 10 update section in the settings menu since it doesn’t show up there. We even tried to fresh install, but the problem exists

Did any had this problem? I am getting this error while updating my Surface Pro 4 with the same method. Which I upgraded last week. I am trying to upgrade the surface from 1803 to 1903 windows OS version

Today I will again try to upgrade the surface, but still I am getting the same error on this surface. “A windows store app has stopped responding” and a few clicks later the troubleshooter started on its own.

I could not able to fix this error and I don’t wanted to reset surface it will cause me a lots work which I need to avoid. So, I need anyone desperate suggestion to avoid this issue

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  • You may see a “What needs your attention” message when you try to update to the latest version of Windows 10 and your PC notices a compatibility issue with a driver, hardware, app, feature, or privacy setting. These issues can lead to an unexpected experience, so the update will not be offered at this time. Here are the most common messages and what you can do to fix them.

  • If you see a “No action is needed” message

    • This is intentional, and you don’t need to do anything at this time.
    • We recommend that you stay on the current version of Windows 10.
    • If the issue can be resolved, Windows Update will automatically offer the latest version of Windows 10 to you.

  • If you see a message about incompatible privacy settings

  • If you see a message about an incompatible app

    • Update the app: Make sure your device is connected to the internet. Then, select the Learn more or update instead link to visit an article explaining the compatibility isssue. The article will direct you to your software provider’s website, where you can update your app to a version that’s compatible with the latest version of Windows 10. After you update the app, return to the “What needs your attention” message and select Refresh . If there are no additional compatibility issues, you’ll be able to proceed with the update.
    • Automatically uninstall the app: If you don’t need the app, select the Uninstall button to automatically uninstall it. After the app is removed, the page should automatically refresh. If there are no additional compatibility issues, you’ll be able to proceed with the update.
    • Manually uninstall the app: In some cases, you won’t be able to update the app or automatically uninstall it. In this case, you’ll need to manually uninstall the app. You can try the steps in Repair or remove programs in Windows 10, but if you run into difficulty while manually uninstalling the app, contact support. After the app is removed, return to the “What needs your attention” message and select Refresh . If there are no additional compatibility issues, you’ll be able to proceed with the update
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Hi @Cassidy,

The new error message indicates that a hardware driver or service is the problem but fails to provide information. It is as if history repeats itself. Thankfully, suggestions on how to resolve the issue are already available.

Microsoft suggests to stay on the installed version of Windows and wait for Windows 10 to offer the new version via Windows Update. The company reveals that this will be the case when the issue is resolved.

  1. Administrators should try and install the upgrade using a Windows 10 1903 ISO image and disconnected Internet.
  2. Software that may cause the issue includes: iTunes, FutureMark, BattlEye Anticheat.
  3. Hardware that may cause the issue includes Creative sound adapters or Realtek card readers.
  4. Administrators should unplug any device, e.g. printer, scanner or card readers, that is not required for operation during the update.
  5. Checks to find out if recent drivers are available, and to install those.
  6. Remove storage cards from devices, especially Microsoft Surface devices.

Now again try to update your windows 10 device and please let me know if anyone of the above actually helped.

Thanks