I have a single Windows 7 machine that refuses to be upgraded to Windows 10 version 1809.
The initial install works PC restarts and the screen says working on updates after the 50% PC restart agains I get the Windowns 10 logo then a message saying “Restoring your previous version of windows”
The machine comes back as Windows 7 again and again!
Over 400GB free space on the machine and the machine is fully patched.
We have done the same upgrade process on over 100 machines without any issues.
What to do if Windows 7 won’t upgrade to Windows 10?
1. Run the Update Troubleshooter
Of course, the first thing you should try is running the Update Troubleshooter. So, go to Control Panel, Troubleshooting and Update Troubleshooter, and see if there are any fixes offered.
But since the troubleshooter doesn’t get the job done every time, you can try some of the following solutions, as well.
2. Restart the BITS service
BITS (Background Intelligent Transfer Service) allows your computer to receive updates. If something is wrong with this service, you probably won’t be able to receive any updates, including Windows 10 upgrade.
This problem is especially connected with 0x80246007 because it tells you that something is wrong with your updates services. So, to solve this, try to restart the BITS service, and see if you’re able to download the upgrade again.
Here’s how to restart Background Intelligent Transfer Service:
Go to Start Menu, and open Control Panel from Administrative Tools folder
In Control Panel, go to Administrative Tools
Open Services
Right-click the Background Intelligent Transfer Service (BITS) service, and then click Properties
On the General tab, next to Startup type , make sure that Automatic (Delayed Start) is selected (Select it, if it isn’t)
Also, next to Service Status, make sure that Start is checked
Click OK
Restart your computer
After you start your computer again, try to update now, if you’re still unable to download Windows 10, try the solution below.
3. Perform a registry tweak
Open Start Menu and enter regedit in the search box
Make sure that the value of AppData is: %USERPROFILE%\AppData\Roaming (If it isn’t, change it by double-clicking on AppData)
Close the Registry Editor and try to run the update again.
4. Disable your antivirus
When it comes to updating your system, one of the most useful solutions to fix issues and errors is to turn off your antivirus software. If you also use a firewall or a dedicated anti-malware tool, disable those tools as well.
5. Use a different user account
Make sure that you’re trying to install Windows 10 using an administrator account. If your computer hosts several users accounts, check for updates using a different account.