Windows 7 Keep Refusing for Windows 10 Upgrade

Windows Desktop Windows 10
1

Hi,

I have a single Windows 7 machine that refuses to be upgraded to Windows 10 version 1809.

The initial install works PC restarts and the screen says working on updates after the 50% PC restart agains I get the Windowns 10 logo then a message saying “Restoring your previous version of windows”

The machine comes back as Windows 7 again and again!

Over 400GB free space on the machine and the machine is fully patched.

We have done the same upgrade process on over 100 machines without any issues.

Any ideas on a fix?

2

What to do if Windows 7 won’t upgrade to Windows 10?

1. Run the Update Troubleshooter

Of course, the first thing you should try is running the Update Troubleshooter. So, go to Control Panel, Troubleshooting and Update Troubleshooter, and see if there are any fixes offered.windows update troubleshooter control panel

But since the troubleshooter doesn’t get the job done every time, you can try some of the following solutions, as well.

2. Restart the BITS service

BITS (Background Intelligent Transfer Service) allows your computer to receive updates. If something is wrong with this service, you probably won’t be able to receive any updates, including Windows 10 upgrade.

This problem is especially connected with 0x80246007 because it tells you that something is wrong with your updates services. So, to solve this, try to restart the BITS service, and see if you’re able to download the upgrade again.

Here’s how to restart Background Intelligent Transfer Service:

  1. Go to Start Menu, and open Control Panel from Administrative Tools folder
  2. In Control Panel, go to Administrative ToolsRestart the BITS service
  3. Open Services
  4. Right-click the Background Intelligent Transfer Service (BITS) service, and then click Properties BITS Background Intelligent Transfer Service (BITS)
  5. On the General tab, next to Startup type , make sure that Automatic (Delayed Start) is selected (Select it, if it isn’t)
  6. Also, next to Service Status, make sure that Start is checked
  7. Click OK
  8. Restart your computer

After you start your computer again, try to update now, if you’re still unable to download Windows 10, try the solution below.

3. Perform a registry tweak

  1. Open Start Menu and enter regedit in the search box
  2. Open Registry Editor
  3. Navigate to the following path:
  • HKEY_USERS.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    user shell folders HKEY_USERS.DEFAULTSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  1. Make sure that the value of AppData is: %USERPROFILE%\AppData\Roaming (If it isn’t, change it by double-clicking on AppData)
  2. Close the Registry Editor and try to run the update again.

4. Disable your antivirus

When it comes to updating your system, one of the most useful solutions to fix issues and errors is to turn off your antivirus software. If you also use a firewall or a dedicated anti-malware tool, disable those tools as well.

5. Use a different user account

Make sure that you’re trying to install Windows 10 using an administrator account. If your computer hosts several users accounts, check for updates using a different account.