So, I want to give my old Laptop my friend. To that, I want to remove all from this Laptop, including applications, personal data, and all other things. To my knowledge, the right way is to use the “Reset” function and to enable to remove all. When I do this, the Laptop starts to prepare the process, then it reboots and I see the loading screen with a message that this PC is about to make a reset.
This goes up slowly to 10% (takes round about 30 minutes), then the laptop reboots again and I get the message that the process failed and my status is restored. I ended up with all profiles and applications and data from before, nothing was changed.
How can I successfully reset this Laptop to the factory state, without needing to reactivate Windows again when it’s finished?
