Wordpress: Oops, looks like the page is lost. Page 404 error

Web development WordPress
1

Hi all,

I have a domain hosting account on hostinger.com with few domains and web hosting. For some reason I want to move one web hosting to another hostinger.com account.

I followed the Hostinger step by steps process. First took the latest backup of my Wordpress using All In One WP migration plugin and deleted the web account for the web hosting.

After, successfully deleting the web hosting on the previous account I added the domain in the new account and installed the Wordpress using the Hostinger Auto Installer. Installation went successfully but no I am getting the 404 page error. Oops, looks like the page is lost. This is not a fault, just an accident that we not intentional.

Please refer the error screenshot below

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image786×674 61.2 KB

image
image790×676 14.7 KB

Now my domain is offline, please help me. I need to bring this online asap

Thanks

1 Like
2

Hi @JamesB,

I have been a Hostinger user for a long time, and I have created endless domains with them. I understand your problem, and I assume this is a cache issue on your device. Believe I had a similar incident with Hostinger, and most of the time, when I check on other devices with different ISP connections, the issue disappears.

So, to resolve this issue, I suggestion.

  1. Try to log in the domain on the different device
  2. Use a different internet connection

Let me know if this works, thanks.

3

If you’re getting a 404 error after moving your website to a new account on Hostinger, here are some steps you can follow to fix it:

  1. Clear Your Browser Cache:
    • Your browser might be loading old data. To fix this:
      • Close your browser completely.
      • Reopen it and try accessing your website again.
  2. DNS Propagation:
    • When you move your domain to a new hosting account, it takes some time for the changes to spread across the internet. This process is called DNS propagation.
    • Wait for about 24 hours and check if your website works.
  3. Check Domain Settings:
    • Make sure your domain is pointing to the correct hosting account.
    • Verify the DNS settings in your domain registrar’s control panel and ensure they match the new hosting account.
  4. File Permissions:
    • Incorrect file permissions can cause errors.
    • Check if the necessary files and directories have the right permissions (usually read and execute).
  5. Disable .htaccess File:
    • The .htaccess file can affect how your website behaves.
    • Temporarily rename or disable it to see if the error goes away.
  6. Restore Backup:
    • If nothing else works, restore your website from the backup you made before the migration.

If the problem continues, try accessing your domain from a different device or network. Sometimes, the issue is specific to certain devices or internet connections.